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CAFM Office Hours: Risk Management with Beth Cooley (Dec. 2025)

The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well!  Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours Host is here to assist.  

In this session, our faculty will: 
• showcase her career journey and experiences 
• teach a 30-minute insider lesson on one competency – Risk Management
• discuss a discipline case-study
• share her favorite test taking pro-tip  
• engage in open dialogue to answer your questions 

Meet Your Host

Beth Cooley CAFM, Director, Department of General Services (DGS), Office of Fleet Management Services (OFMS).   Beth has over 20 years of fleet management experience and her background includes risk management, contract management, capital outlay construction and facility leases. She is responsible for a fleet of 3,000 vehicles assigned to over 175 state agencies and state colleges.  In addition, Beth serves as the Secretary/Treasurer with NAFA Board of Directors.  The CAFM adventure added to her creditability, expanded her knowledge and still offers a resource that she uses today.  


When: December 10, 2025 12:00pm-1:00pm ET


Registration fee: There is no fee to attend but registration is required to receive the zoom link.

Registration is closed.

CAFM Office Hours: Professional Development with Nathan Schafer (Nov 2025)

The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well!  Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours Host is here to assist. 

In this session, our faculty will:

  • showcase his career journey and experiences
  • teach a 30-minute insider lesson on one competency – Professional Development
  • discuss a discipline case-study
  • share their favorite test taking pro-tip
  • engage in open dialogue to answer your questions

When: November 12, 2025 12:00pm-1:00pm ET

Registration fee: There is no fee to attend but registration is required to receive the zoom link.

Registration is closed.

Vehicle Fuel Management Online Certificate Course 2025

Fuel is the second largest fleet vehicle expense, so its management requires scrutiny to take every opportunity for minimizing costs and mitigating risk.

Moreover, fleet specialists must understand regional environmental issues and policies associated with fuel. The fleet professional should also know about alternative fuels, the emerging changes in technologies and local government acts or regulations associated with them.

This discipline’s competencies deal with both conventional and alternative fuels in centralized and decentralized operations.

This course will cover the Vehicle Fuel Management competencies including:

  • Environmental Issues
  • Commercial Programs
  • Conventional Fuels
  • Alternative Fuels

Through three live virtual sessions, participants will demonstrate the varying strategies of dealing with vehicle fuel management by focusing on fuel types, delivery systems, regulation on storage tanks, alternative fuel technology and sustainability. Learners will engage in instructor-led lessons, questions and answers sessions, and have access to a knowledgeable expert. Upon conclusion of the four-part course, participants will gain access to the Vehicle Fuel Management Certificate program exam, a 50-question multiple-choice test that can be taken anytime, anywhere (system requirements apply). Those who successfully pass the exam (one year from date of purchase) will be awarded a professional certificate.

Course inclusions: NAFA’s Vehicle Fuel Management e-Guidebook, Vehicle Fuel Management Study Guide, (3) 2-hour live sessions, (1) Online Vehicle Fuel Management Certificate exam, and a Professional Certificate – upon successfully passing of exam (optional).

Registration is closed.

CAFM Office Hours: Asset Management with Carlos Osterroth (Oct. 2025)

The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well! Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours host is here to assist.

In this session, our faculty will: 

  • showcase his career journey and experiences 
  • teach a 30-minute insider lesson on one competency – Asset Management
  • discuss a discipline case-study
  • share their favorite test taking pro-tip 
  • engage in open dialogue to answer your questions 

Meet Your Host
Carlos Osterroth is the Director of ArmsEdge ProSolutions, CAFM certified since 2015. Carlos has been responsible for government fleets in Canada’s federal and municipal governments and managed operating and capital budgets, and fleet inventories over US $85M. He specializes in municipal government fleets and asset management plans, emphasizing corporate organizational development and psychology. The CAFM experience has been critical to Carlose’s career and professional development.

When: October 15, 2025 12:00pm-1:00pm ET

Registration fee: There is no fee to attend but registration is required to receive the zoom link.

Registration is closed.

CAFM Office Hours: Maintenance Management with Bo Villarreal (Sept 2025)

The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well!  Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours Host is here to assist.  

In this session, our faculty will: 

showcase his career journey and experiences 
• teach a 30-minute insider lesson on one competency – Maintenance Management
• discuss a discipline case-study
• share their favorite test taking pro-tip  
• engage in open dialogue to answer your questions 

When: September 17, 2025 12:00pm-1:00pm ET

Registration fee: There is no fee to attend but registration is required to receive the zoom link.

Registration is closed.

CAFM Office Hours: Information Management with Tim Coxwell (Aug 2025)

The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well!  Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours Host is here to assist.  

In this session, our faculty will: 

  • showcase his career journey and experiences 
  • teach a 30-minute insider lesson on one competency – Information Management 
  • discuss 4 practice questions (after you give them a try) 
  • share their favorite test taking pro-tip  
  • engage in open dialogue to answer your questions 

Meet Your Host: Tim Coxwell is the Fleet Director for the Leon County Sheriff’s Office in Tallahassee, FL, serving since 2013 and CAFM certified. Tim manages 576 vehicles, six technicians and advises his staff on complex plans to encourage Fleet Customers and Fleet Staff Members to work closer than ever to accomplish our sustainable goals. The CAFM experience has been the cornerstone of his fleet recovery.
When: August 6, 2025 12:00pm-1:00pm ET

Registration fee
: There is no fee to attend but registration is required to receive the zoom link. 

Registration is closed.

Asset Management Online Bootcamp and Certification Course 2025

In a very real sense, fleet management is asset management. These assets are a subset of the real properties owned or leased by an organization. Fleet professionals are responsible for the selection, procurement, use, care and remarketing of their employer’s fleet vehicle and equipment assets. These individuals can also be responsible for non-fleet equipment and infrastructure.

Fleet assets can be a significant segment of an organization’s total net value, and these assets represent a large portion of the total organizational operating expenses. How well these assets are managed can have a profound impact on the profitability of a company or the cost effectiveness of a public agency.

This discipline’s competencies deal with both conventional and alternative fuels in centralized and decentralized operations.

This course will cover the Asset Management competencies including:

  • Strategic Sourcing
  • Vehicle Invoices and Pricing
  • Vehicle Selection
  • Specification Types and Development
  • Vehicle Procurement
  • Active Fleet Management
  • Vehicle Remarketing

Through three live virtual sessions on July 15, 16 and 17, learners will engage in instructor-led lessons, questions and answers sessions, and have access to a knowledgeable expert. Upon conclusion of the four-part course, participants will gain access to the Asset Management Certificate program exam, a 50-question multiple-choice test that can be taken anytime, anywhere (system requirements apply). Those who successfully pass the exam (one year from date of purchase) will be awarded a professional certificate.

Course inclusions: NAFA’s Asset Management e-Guidebook, Asset Management Study Guide, (3) 2-hour live sessions, (1) Online Asset Management Certificate exam, and a Professional Certificate – upon successfully passing of exam (optional)

Registration is closed.

CAFM Office Hours: Vehicle Fuel Management with Tim Coxwell (July 2025)

The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well! Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours host is here to assist.

In this session, our faculty will: 

showcase his career journey and experiences 
• teach a 30-minute insider lesson on one competency – Vehicle Fuel Management
• discuss 4 practice questions (after you give them a try) 
• share their favorite test taking pro-tip  
• engage in open dialogue to answer your questions 

When: July 9, 2025 12:00pm-1:00pm ET

Registration fee: There is no fee to attend but registration is required to receive the zoom link.


Registration is closed.

CAFM Office Hours: Financial Management with Tim Coxwell (2025)

The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office so seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well! Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours host is here to assist.

In this session, our faculty will: 

showcase his career journey and experiences 
• teach a 30-minute insider lesson on one competency – Financial Management
• discuss 4 practice questions (after you give them a try) 
• share their favorite test taking pro-tip  
• engage in open dialogue to answer your questions 


Meet Your Host: Tim Coxwell is the Fleet Director for the Leon County Sheriff’s Office in Tallahassee, FL, serving since 2013 and CAFM certified. Tim manages 576 vehicles, six technicians and advises his staff on complex plans to encourage fleet customers and fleet staff members to work closer than ever for us to accomplish our sustainable goals. The CAFM experience has been the cornerstone of his fleet recovery.


When: June 18, 2025 12:00pm-1:00pm ET

Registration fee: There is no fee to attend but registration is required to receive the zoom link.

Registration is closed.

Fleet Safety Symposium Certificate Program June 2025

Join us for a dynamic and interactive fleet safety seminar that will address your organization’s challenges and goals. This certificate symposium will provide an in-depth exploration of safety in commercial fleets, focusing on fostering a culture of safety, understanding the role of technology, and improving driver engagement and communication. Attendees will benefit from expert-led discussions, networking opportunities, and actionable insights to implement in their organizations. 

Symposium Certificate Program includes:
•Fleet Safety Guidebook (digital) and Study Guide
•Online Exam – first sitting is included. Additional sittings may be purchased if needed.
•Certificate will be awarded to all participants who pass the online exam within one year of registering.

Registration Fee: NAFA Member $249 through May 23 and $299 after May 23; Non-members $449 through May 23 and $549 after May 23. 

DoubleTree Suites by Hilton Austin Downtown Capitol
303 W. 15th Street
Austin, TX 78701
512-478-7000
Housing Link. The deadline is May 28, 2025. 

Registration is closed.

FLAGFA Pre-Conference Workshop: CAFM Boot Camp, Discipline – Maintenance Management Certificate Course – March 2025

Vehicle maintenance directly impacts productivity, driver satisfaction, corporate image, safety, environmental compliance, and the financial bottom line. This course will enhance understanding of, and ability to communicate, essential maintenance principals to in-house or outsourced maintenance personnel, drivers, and management. Topics will include Vehicle Maintenance, Shop Operation, Environmental Issues, Inventory Management, Performance Monitoring, Outsourcing, and Maintenance Staffing.

The course includes:

  • Maintenance Management Digital Guidebook and Study Guide 
  • Online Exam – First sitting is included. Additional sittings may be purchased if needed.
  • Certificate will be awarded to all participants who pass the online exam within one year of registration.

Faculty: Tim Coxwell is the Fleet Director for the Leon County Sheriff’s Office in Tallahassee, FL, serving since 2013 and CAFM certified. Tim manages 576 vehicles, six technicians and advises his staff on complex plans to encourage Fleet Customers and Fleet Staff Members to work closer than ever to accomplish our sustainable goals. The CAFM experience has been the cornerstone of his fleet recovery.

DATE: March 19 from 10 a.m. to 4 p.m. (Lunch is on your own)


LOCATION: Shores Resort and Spa, 2637 S. Atlantic Ave, Daytona Beach Shores, FL


REGISTRATION FEE: $99 (Must be attending FLAGFA.)

Please note:
The enrollment fee does NOT include registration to the FLAGFA event. You must register for the FLAGFA Conference to attend in-person study session. Visit the FLAGFA Conference website to complete that registration.

This is a hybrid learning program which includes a one-year window for self-study and examination, as well as in-person event being held in Daytona Beach Shores, FL.


Registration is closed.

CAFM Office Hours: Risk Management with Beth Cooley (May 2025)

The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well! Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours host is here to assist.

In this session, our faculty will: 

showcase his career journey and experiences 
• teach a 30-minute insider lesson on one competency – Risk Management
• discuss 4 practice questions (after you give them a try) 
• share their favorite test taking pro-tip  

• engage in open dialogue to answer your questions


Meet Your Host:Beth Cooley CAFM, Director, Department of General Services (DGS), Office of Fleet Management Services (OFMS).   Beth has over 20 years of fleet management experience and her background includes risk management, contract management, capital outlay construction and facility leases. She is responsible for a fleet of 3,000 vehicles assigned to over 175 state agencies and state colleges.  In addition, Beth serves as the Secretary/Treasurer with NAFA Board of Directors.  The CAFM adventure added to her creditability, expanded her knowledge and still offers a resource that she uses today.   

When: May 14, 2025 12:00pm-1:00pm ET

Registration fee: There is no fee to attend but registration is required to receive the zoom link.

Registration is closed.