NAFA Fleet Management Association

CAFM Roadmap: Navigate Your Path to Certification (July 2026)
2026-07-30 13:00 - 13:30 (America/New_York)
Start your journey toward becoming a Certified Automotive Fleet Manager (CAFM) with confidence! CAFM Roadmap is a 30-minute webinar designed for current candidates and fleet professionals exploring certification. In this session, you’ll gain a clear understanding of how the CAFM program works, where to find key resources and support, and what’s new in the program to help you succeed.
Whether you’ve already begun your coursework or are considering taking the next step, this session will guide you through the essentials of the CAFM journey — from enrollment to exam readiness — so you can move forward with clarity and confidence.
You’ll Learn:

Describe how the CAFM program is structured and outline the steps to get started.
Identify where to locate help, study resources, and support tools.
Explore the latest CAFM program updates.
Evaluate how earning CAFM certification can advance professional growth

Meet your Host:
April Smith is the Education Coordinator at NAFA, where she draws on her background in education to support the professional growth of fleet professionals. In her role, she supports members in achieving their certification goals and advancing their professional development. April is committed to fostering growth, connection, and excellence across the fleet community.

When: July 30, 1-1:30 PM ET
Where: Zoom link info will be sent prior to the event
Registration Fee: Free to all but registration is required
Registration deadline: July 30, 11 AM ET
Registration is closed.

CAFM Office Hours: Information Management with Tim Coxwell (August 2026)
2026-08-12 12:00 - 13:00
The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well!  Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours Host is here to assist.
In this session, our faculty will:
• showcase his career journey and experiences
• teach a 30-minute insider lesson on one competency – Information Management
• share their favorite test taking pro-tip
• engage in open dialogue to answer your questions
Meet Your Host: Tim Coxwell is the Fleet Director for the Leon County Sheriff’s Office in Tallahassee, FL, serving since 2013 and CAFM certified. Tim manages 576 vehicles, six technicians and advises his staff on complex plans to encourage Fleet Customers and Fleet Staff Members to work closer than ever for us to accomplish our sustainable goals. The CAFM experience has been the cornerstone of his fleet recovery.

When: August 12, 12-1 PM ET
Where: Zoom info will be sent prior to the event
Registration Fee: Free to all, but registration is required
Registration Deadline: August 12, 11 AM ET
Registration is closed.

Optimizing Fleet Operations: Strategies for Maximum Efficiency
2026-08-18 13:00 - 2026-08-20 16:00
Efficient fleet operations are the backbone of a cost-effective, safe, and high-performing transportation organization. This course equips fleet managers with insights and strategies needed to optimize every facet of fleet performance. Participants will learn how to leverage data, predictive maintenance, and technology to streamline operations, reduce costs, and improve driver productivity. Through practical case studies, interactive exercises, and actionable frameworks, attendees will gain a roadmap to implement operational improvements, benchmark performance, and drive continuous efficiency gains across their fleets.

Learning Objectives
By the end of this program, participants will be able to:

1. Identify key operational metrics and performance indicators critical for fleet efficiency.
2. Examine fleet data to identify inefficiencies and prioritize operational improvement opportunities.
3. Develop a customized, actionable plan to implement operational improvements and continuous performance monitoring.

This series has been approved by NAFA Fleet Management Association for 9 hours of Continuing Professional Education (CPE), which may be applied towards CAFM recertification credit.

When: August 18-20, 2026 1-4PM ET

Where: Zoom link information will be sent prior to the event date.

Registration Fees:
Early Bird (until July 31, 2026) Regular Rate (after July 31, 2026)
Member $249 $299
Nonmember $449 $549

Registration Deadline: August 18, 2026 11AM ET

August 18, 2026
Session 1: The Foundations of High-Performance Fleet Operations
1:00-2:30 PM ET
In this session, we will establish a strategic and operational framework for high-performance fleet management. Participants will examine the role of fleet operations as an enterprise system, explore the core pillars of operational excellence, and assess how inefficiencies emerge across interconnected processes. Emphasis is placed on systems thinking, leadership responsibility, and aligning fleet operations with broader organizational objectives.

Learning Objectives

Explain the core components and interdependencies that define high-performance fleet operations.
Analyze the impact of operational inefficiencies across financial, safety, and service delivery operations.
Evaluate current fleet operations against an example maturity model to determine areas for improvement.

Session 2: Defining and Measuring What Matters – Fleet Performance Metrics
2:30-4PM ET
Participants will focus on identifying and structuring the key performance indicators that drive fleet efficiency, including: exploring leading and lagging metrics, data governance principles, and the development of meaningful performance baselines. The session emphasizes selecting metrics that align with organizational goals and enable informed and timely decision-making.

Learning Objectives

Identify critical fleet performance metrics and their relevance to operational efficiency.
Differentiate between leading and lagging indicators and their applications in fleet management.
Construct a baseline measurement framework to support ongoing performance evaluation.

August 19, 2026
Session 3: Leveraging Fleet Data for Strategic Decision-Making
1:00-2:30 PM ET
Examine how fleet data can be transformed into actionable insights. Participants will learn to interpret data from multiple systems, identify operational inefficiencies, and apply structured analytical approaches such as trend analysis and root cause evaluation. The focus is on prioritizing improvement opportunities based on measurable impact.

Learning Objectives

Analyze fleet data sets to identify patterns, trends, and operational anomalies.
Apply root cause analysis techniques to diagnose sources of inefficiency.
Prioritize operational improvement opportunities using structured decision-making frameworks.

Session 4: Predictive Maintenance and Technology-Enabled Optimization
2:30-4:00 PM ET
Participants will be introduced to advanced operational strategies, including predictive maintenance and the integration of fleet technologies. Learn how telematics, diagnostics, and automation tools enhance asset reliability, reduce lifecycle costs, and improve maintenance planning. The session also addresses evaluating technology investments and their operational return.

Learning Objectives

Explain the progression from reactive to predictive maintenance strategies.
Evaluate the effectiveness of fleet technologies in improving operational performance.
Design a maintenance and technology integration approach that prioritizes reliability and cost control.

August 20, 2026
Session 5: Driving Operational Efficiency Through Process and People
1:00-2:30 PM ET
In this session, we will address the human and procedural dimensions of fleet optimization. Participants will examine process standardization, workflow efficiency, driver productivity, and change management strategies. Emphasis is placed on aligning people, processes, and performance expectations to achieve sustained operational improvements.

Learning Objectives

Analyze existing fleet processes to identify inefficiencies and variability.
Apply process improvement methodologies to enhance operational workflows.
Evaluate the role of leadership and organizational culture in sustaining efficiency gains.

Session 6: Building an Actionable Roadmap for Continuous Improvement
2:30-4:00 PM ET
We will focus on translating analysis into implementation. Participants will develop a structured roadmap for operational improvement, including goal setting, performance monitoring, and benchmarking. The session emphasizes continuous improvement practices and the creation of a sustainable performance management framework.

Learning Objectives

Develop a customized operational improvement plan aligned with organizational goals.
Implement performance monitoring systems to track progress and outcomes.
Evaluate fleet performance using benchmarking and continuous improvement methodologies.

Registration is closed.

CAFM Office Hours: Professional Development with Adam Seifert (September 2026)
2026-09-09 12:00 - 13:00
The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well!  Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours Host is here to assist.

In this session, our faculty will:
• showcase his career journey and experiences
• teach a 30-minute insider lesson on one competency – Professional Development
• share their favorite test taking pro-tip
• engage in open dialogue to answer your questions

Meet Your Host:  Adam Seifert, CAFM serves as the Vice President of Fleet Advisory & Analytics at Inspiration Mobility. In his role, Seifert leads a team of consulting analysts who provide strategic insights and solutions to fleet operators. With over a decade of experience in the fleet industry, Seifert’s expertise spans fleet operations & safety, policy development, and data-driven decision making. After spending several years managing medical transportation and last mile delivery fleets, he went on to lead sustainability consulting at Holman as well as procurement and electrification efforts for McKinsey & Company’s fleet clients. Seifert has volunteered for numerous roles at NAFA Fleet Management Association, including serving on the Board of Directors. A frequent industry speaker and blog contributor, he is based out of New Jersey and has a B.S. in Business Management from Stockton University.

When: September 9, 12-1 PM ET
Where: Zoom link will be sent prior to event
Registration fee: Free to all but registration is required
Registration Deadline: September 9, 11 AM ET
Registration is closed.

CAFM Roadmap: Navigate Your Path to Certification (October 2026)
2026-10-01 13:00 - 13:30
Start your journey toward becoming a Certified Automotive Fleet Manager (CAFM) with confidence! CAFM Roadmap is a 30-minute webinar designed for current candidates and fleet professionals exploring certification. In this session, you’ll gain a clear understanding of how the CAFM program works, where to find key resources and support, and what’s new in the program to help you succeed.
Whether you’ve already begun your coursework or are considering taking the next step, this session will guide you through the essentials of the CAFM journey — from enrollment to exam readiness — so you can move forward with clarity and confidence.
You’ll Learn:

Describe how the CAFM program is structured and outline the steps to get started.
Identify where to locate help, study resources, and support tools.
Explore the latest CAFM program updates.
Evaluate how earning CAFM certification can advance professional growth

Meet your Host:
April Smith is the Education Coordinator at NAFA, where she draws on her background in education to support the professional growth of fleet professionals. In her role, she supports members in achieving their certification goals and advancing their professional development. April is committed to fostering growth, connection, and excellence across the fleet community.

When: October 1, 1-1:30 PM ET
Where: Zoom link info will be sent prior to the event
Registration Fee: Free to all but registration is required
Registration deadline: October 1, 11 AM ET
Registration is closed.

CAFM Office Hours: Financial Management with Tim Coxwell (October 2026)
2026-10-07 12:00 - 13:00
The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well!  Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours Host is here to assist.

In this session, our faculty will:
• showcase his career journey and experiences
• teach a 30-minute insider lesson on one competency – Asset Management
• share their favorite test taking pro-tip
• engage in open dialogue to answer your questions

Meet Your Host: Tim Coxwell is the Fleet Director for the Leon County Sheriff’s Office in Tallahassee, FL, serving since 2013 and CAFM certified. Tim manages 576 vehicles, six technicians and advises his staff on complex plans to encourage Fleet Customers and Fleet Staff Members to work closer than ever for us to accomplish our sustainable goals. The CAFM experience has been the cornerstone of his fleet recovery.

When: October 7, 12-1 PM ET
Where: Zoom link info will be sent prior to the event
Registration fee: Free but registration is required
Registration deadline: October 7, 11 AM ET
Registration is closed.

CAFM Virtual (October and November 2026)
2026-10-26 13:00 - 2026-11-05 16:00
Covering all eight CAFM certification modules, this program accelerates preparation for Certified Automotive Fleet Manager (CAFM) program examination and puts candidates on the path to successful certification. Over two weeks, take part in eight module sessions instructed by the CAFMs who helped shape the program.

Immerse yourself in eight in-depth module sessions: Asset Management, Business Management, Financial Management, Information Management, Maintenance Management, Professional Development, Risk Management, and Vehicle Fuel Management
Learn best practices and study tips from CAFM designees to help you pass the exams

For those currently enrolled in the CAFM program, this is the perfect opportunity to advance toward earning your credentials. If you are not yet enrolled in the CAFM program, you may enroll during the registration process.

When: October 26-29 and November 2-5, 2026, from 1:00-4:00 p.m. ET
Where: Zoom link information will be sent prior to the event dates.
Registration Fee:

Early Bird (Through September 25, 2026)

Regular (After September 25, 2026))

CAFM Virtual Registration Only, for Current CAFM Candidates

NAFA Member

$499

$599

Non-Member

$899

$999

CAFM Virtual plus CAFM Certification Enrollment: All Access Bundle*

NAFA Member

$2,299

$2,399

Non-Member

$4,099

$4,199

*CAFM Certification Enrollment: All Access Bundle includes: Enroll for 3-year access in the most essential fleet disciplines, and receive: Guidebooks (digital), eLearning Courses, supplemental Boot Camp webinars on demand (3-4 hours each), a CAFM Study Guide with practice questions for each module, access to the online CAFM candidate community, access to monthly CAFM Office Hours, and one Exam per module (retests available for purchase as needed).

Registration Deadline: October 26, 2026, at 11:00 am ET

Enrolling in the CAFM Program with CAFM Complete
CAFM All Access is a comprehensive bundle of all the educational resources and examinations you need to earn your CAFM designation. To earn the designation a candidate must pass an exam in each of eight fleet modules within a 3-year window. Enrollment includes:

8 Guidebooks (digital)– one per module
8 Study Guides with practice questions – one for each module
8 exams – one for each module (retests available for purchase as needed)
Access to the online CAFM candidate community
Access to monthly CAFM Office Hours

If you are not yet enrolled in the CAFM program, you may enroll during the registration process.

Schedule — All sessions are at 1:00 p.m. – 4:00 p.m. ET
Tuesday, October 26: Asset Management– Fleet assets can be a significant segment of an organization’s total net value and operating expenses. In this session, learn best practices for managing these assets from procurement to remarketing, and everything in between, all while minimizing costs.

Wednesday, October 27: Business Management– All fleet professionals must be knowledgeable business managers. This session will cover an array of practical and commonly encountered business topics, including fleet law, policies, RFPs, emergency operations, strategic partnering, and more.

Tuesday, October 28: Financial Management– Understanding financial concepts will help your fleet maintain operational and budgetary efficiency. Gain the ability to understand how personal use, leasing, purchasing, reimbursement, life cycle cost analysis, and performance monitoring impact your fleet.

Thursday, October 29: Maintenance Management– Vehicle maintenance directly impacts productivity, driver satisfaction, corporate image, safety, environmental compliance, and the financial bottom line. In this session, learn about vehicle maintenance, inventory management, and other critical competencies.

Wednesday, November 2: Information Management– With general IT knowledge, fleet professionals can interact with support staff to solve problems and enhance functionality. Discover the tools to function in a data-rich work environment, including fleet management information systems, telematics, and more.

Monday, November 3: Vehicle Fuel Management– Fuel is the second largest fleet vehicle expense, so its management requires scrutiny to take every opportunity for minimizing costs and mitigating risk. In this session, learn about conventional and alternative fuels, and uncover associated issues and policies.

Thursday, November 4: Risk Management– This session will demonstrate the fundamentals of managing fleet risk, including insurance, safety policies, safety programs, subrogation, personnel training, crash management, and safety, in addition to how to effectively handle a loss.

Monday, November 5: Professional Development– With emerging technology, changing legal issues, and increased responsibilities, fleet specialists, like most professionals, need to continually educate themselves. Bolster your organizational and leadership skills and set yourself up for the future in this session.
Registration is closed.

CAFM Office Hours: Asset Management with Tim Coxwell (November 2026)
2026-11-18 12:00 - 13:00
The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well!  Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours Host is here to assist.

In this session, our faculty will:
• showcase his career journey and experiences
• teach a 30-minute insider lesson on one competency – Asset Management
• share their favorite test taking pro-tip
• engage in open dialogue to answer your questions

Meet Your Host: Tim Coxwell, CAFM, serves as Fleet Director for the Leon County Sheriff’s Office in Tallahassee, Florida, a role he has held since 2013. He oversees a fleet of 576 vehicles and leads a team of six technicians, fostering collaboration between Fleet Customers and Staff to achieve the agency’s sustainability goals. Tim credits his CAFM certification as a cornerstone in transforming and strengthening his fleet operations.

When: November 18, 12-1 PM ET
Where: Zoom link info will be sent prior to the event
Registration fee: Free but registration is required
Registration deadline: November 18, 11 AM ET
Registration is closed.

CAFM Roadmap: Navigate Your Path to Certification (November 2026)
2026-11-19 13:00 - 13:30
Start your journey toward becoming a Certified Automotive Fleet Manager (CAFM) with confidence! CAFM Roadmap is a 30-minute webinar designed for current candidates and fleet professionals exploring certification. In this session, you’ll gain a clear understanding of how the CAFM program works, where to find key resources and support, and what’s new in the program to help you succeed.
Whether you’ve already begun your coursework or are considering taking the next step, this session will guide you through the essentials of the CAFM journey — from enrollment to exam readiness — so you can move forward with clarity and confidence.
You’ll Learn:

Describe how the CAFM program is structured and outline the steps to get started.
Identify where to locate help, study resources, and support tools.
Explore the latest CAFM program updates.
Evaluate how earning CAFM certification can advance professional growth

Meet your Host:
April Smith is the Education Coordinator at NAFA, where she draws on her background in education to support the professional growth of fleet professionals. In her role, she supports members in achieving their certification goals and advancing their professional development. April is committed to fostering growth, connection, and excellence across the fleet community.

When: November 19, 1-1:30 PM ET
Where: Zoom link info will be sent prior to the event
Registration Fee: Free to all but registration is required
Registration deadline: November 19, 11 AM ET
Registration is closed.

Risk Management Online Certificate Program (2026)
2026-12-01 13:00 - 2026-12-03 15:00
Risk Management is a form of planning and decision-making dealing with uncertain events as well as controlling risks before they become a problem. While insurance is commonly associated with risk management, it is not possible or practical to insure against every situation; hence, risk management provides additional strategies for dealing with loss.
Through three live virtual sessions, participants will be able to engage in instructor-led lessons, question and answer sessions, and have access to a knowledgeable expert. Upon conclusion of the three-part course, participants will gain access to the Risk Management Certificate program exam, a 50-question multiple-choice test that can be taken anytime, anywhere (system requirements apply). Those who successfully pass the exam (one year from date of purchase) will be awarded a professional certificate.
This course will cover the discipline’s competencies including:

Fundamentals of Risk Management
Insurance
Fleet Safety Policies
Fleet Safety Programs
Crash Management

Course inclusions: NAFA’s Risk Management e-Guidebook, Risk Management Study Guide, (3) 2-hour live sessions, (1) Online Risk Management Certificate exam, and a Professional Certificate – upon successful passing of exam (optional)

Speakers:
Tim Coxwell, CAFM, CPFP, CEM
Fleet Management Division Director
Leon County Sheriff’s Office
Tim Coxwell, CAFM, serves as Fleet Director for the Leon County Sheriff’s Office in Tallahassee, Florida, a role he has held since 2013. He oversees a fleet of 593 vehicles and leads a team of six technicians, fostering collaboration between Fleet Customers and Staff to achieve the agency’s sustainability goals. Tim credits his CAFM certification as a cornerstone in transforming and strengthening his fleet operations.

Beth Cooley, CAFM
Director
Commonwealth of Virginia Office of Fleet Management
Department of General Services
Beth Cooley CAFM, Director, Department of General Services (DGS), Office of Fleet Management Services (OFMS).   Beth has over 20 years of fleet management experience, and her background includes risk management, contract management, capital outlay construction and facility leases. She is responsible for a fleet of 3,000 vehicles assigned to over 175 state agencies and state colleges.  In addition, Beth serves as the Secretary/Treasurer with NAFA Board of Directors.  The CAFM adventure added to her creditability, expanded her knowledge, and still offers a resource that she uses today.

When: December 1-3, 1-3 PM ET
Where: Zoom link information
Registration Fees:
Early Bird (Through November 6) Regular (After November 6)
Member $199 Member $249
Non-member $349 Non-Member $399
Registration Deadline: December 1, 11 AM ET
Registration is closed.

CAFM Office Hours: Business Management with Patti Earley (Dec 2026)
2026-12-09 12:00 - 13:00
The notion of “office hours” traces its roots back to an academic tradition. During this designated time, students were aware that they could visit a professor’s office to seek advice, discuss ideas, tackle challenges, and find solutions with the guidance of an expert. Now, you have the opportunity to benefit from Office Hours as well!  Rather than meeting with professors, you’ll have the chance to connect with a busy, knowledgeable, well-connected CAFM who has dedicated time specifically for you and your fellow candidates. As you aspire to attain your CAFM, your Office Hours Host is here to assist.

In this session, our faculty will:
• showcase her career journey and experiences
• teach a 30-minue insider lesson on one competency – Business Management
• share their favorite test taking pro-tip
• engage in open dialogue to answer your questions
Meet Your Host: Patti has worked in various capacities in fleet management for over 30 years. She managed the Transportation Department at South Dakota State University, held the post of Deputy State Director of Fleet and Travel Management for the State of South Dakota and is currently the Fleet Fuel Operations Specialist for Florida Power and Light. During her career, her responsibilities have included vehicle and equipment purchasing and remarketing, budgeting, risk management, fueling operations, maintenance shop operations and aircraft operations. Patti is an active member of NAFA Fleet Management Association and is currently Immediate Past President of the Association. She also serves as an Ambassador for the National Biodiesel Board.

When: December 9, 12-1 PM ET
Where: Zoom link info will be sent prior to the event
Registration Fee: Free but registration is required
Registration Deadline: December 9, 11 AM ET
Registration is closed.
